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Michelle Jankowski

J.D. POWER AND ASSOCIATES RANKS COLDWELL BANKER HIGHEST IN HOME SELLER SATI


PARSIPPANY, N.J. – Sept. 17, 2009 – Coldwell Banker Real Estate LLC ranked highest among real estate companies in satisfying home sellers according to the recently released J.D. Power and Associates 2009 Home Buyer/Seller StudySM.

“This recognition is a testament to the brand’s legacy as an industry leader, our commitment to innovation and, above all, our powerful network,” said Jim Gillespie, president and CEO of Coldwell Banker Real Estate LLC. “With unsurpassed local knowledge, expertise and work ethic, we at Coldwell Banker have always felt that our network of professionals is the greatest in the industry, and we’re pleased J.D. Power and Associates recognized it.”

The independently administered study measured customer satisfaction of homebuyers and sellers among the largest national real estate firms.  The study incorporates more than 3,100 evaluations from 2,801 respondents who bought or sold a home between April 2008 and June 2009. The survey was fielded between April and June 2009.

J.D. Power and Associates examined four factors in the home-selling experience including:   agent; marketing; office; and package of additional services. Among home sellers, Coldwell Banker Real Estate ranked highest with a score of 815 and performed particularly well in all four factors.

Coldwell Banker Real Estate also ranked particularly high in the home-buyer segment. The brand ranked second with a score of 801 on a 1,000-point scale, performing particularly well in the office factor.

Complete results for the study can be found here.

About Coldwell Banker®
Since 1906, the Coldwell Banker® organization has been a premier full-service real estate provider. In 2008, Franchise Times magazine’s prestigious Top 200 issue ranked the Coldwell Banker system No. 1 in real estate for the ninth straight year and 12th among franchisors in all industries. The Coldwell Banker System has approximately 3,500 residential real estate offices and approximately 100,000 sales associates in 47 countries and territories. The Coldwell Banker System is a leader in the industry in residential and commercial real estate, and in niche markets such as resort, new home and luxury property through its Coldwell Banker Previews International® division. It is a pioneer in consumer services with its Coldwell Banker Concierge® Service Program and award-winning Web site,
www.coldwellbanker.com. Coldwell Banker Real Estate LLC is a subsidiary of Realogy Corporation, a global provider of real estate and relocation services. Coldwell Banker® is a registered trademark licensed to Coldwell Banker Real Estate LLC. Each office is independently owned and operated.

About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction.  The company's quality and satisfaction measurements are based on responses from millions of consumers annually.  For more information on home building and home improvement, car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
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Coldwell Banker The Real Estate Group, Inc.


National reach, local focus

Founded in 1906, Coldwell Banker is America’s oldest and most trusted real estate company. We have extensive local and national resources with 3,600 real estate offices worldwide to help you move anywhere with ease. Our sales professionals are fluent in the nuances of each individual neighborhood in all areas that we serve.

Full service

We simplify the complex process of home buying and selling by integrating all the real estate services you need before, during and after your move. We’ll connect you with our trusted service partners for mortgage lending, title and escrow and home warranty.

Exceptional agents

Our highly trained agents and helpful support team provide superior market knowledge and matchless expertise.  The Real Estate Group offers its agents continuous education programs and offers state of-the-art technology to further assist their client’s search.

Online anytime

With over 180,000 unique visitors per month, our website features unlimited searching capability of every property listed in the local multiple listing service, and it contains complete property profiles and photos of thousands of homes throughout Northeast Wisconsin. You can also learn more about our individual, highly trained sales professionals and their experience.  ColdwellHomes.com is your one-stop shop for almost any type of real estate and we’ve got sales professionals that fit your needs.

Marketing exposure

When you list your home with The Real Estate Group, your home is advertised EVERY DAY until it’s SOLD!  From extensive local newspaper, magazine, radio, television and billboard advertising campaigns to our comprehensive website, your home is in the best, most qualified hands.  Feel the Strength of the Group today!


Coldwell Banker Real Estate - Rockford


A Proud Heritage

In 1906, Colbert Coldwell, a young real estate agent, observed families trying to piece their lives together following the San Francisco earthquake. Disapproving of agents who acquired property from vulnerable sellers and resold it at huge profits, and seeing a tremendous need for honest, knowledgeable real estate people, Colbert Coldwell founded his company with a revolutionary philosophy: the customer's best interest above all. In 1914, Benjamin Arthur Banker joined Colbert Coldwell as a full partner. Together, Coldwell and Banker forged a tradition of integrity, exceptional service and customer satisfaction that became the company's hallmark. For 99 years, the Coldwell Banker® organization has been providing exceptional full-service real estate.

 

Coldwell Banker Real Estate Corporation, a subsidiary of Cendant Corporation (NYSE: CD), has a global reach, with offices on six continents, 47 countries and territories. There are more than 600 Coldwell Banker offices outside of the United States. The company is an industry leader in residential real estate, and in niche markets such as resort, new homes and luxury properties through its Previews® International divisionSM. The company is a pioneer in consumer services with its Coldwell Banker ConciergeSM program and award-winning Web site, www.coldwellbanker.com. Coldwell Banker Mortgage is one of the largest telephone/Web-based lenders in the country and Coldwell Banker Commercial® is one of the largest commercial franchise operations with over 400 affiliates offering clients comprehensive buying, selling, leasing, acquisition, disposition and management services.

 

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